Ready to Begin?
Your 4-Step Onboarding Roadmap
We are delighted to welcome you to the Best Friends Pet Services family. To maintain our professional standards, we utilize a structured onboarding process. This ensures we have captured every vital health, safety, and stewardship detail before your first session, providing a seamless and secure experience for your companions.
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This first step allows us to determine our availability and ensure we are a good match for your pet care request.
Action: Please scroll to the bottom of this page and complete the secure Initial Inquiry Form below.
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If your request aligns with our service area and availability, you will receive a link to our secure online Client & Pet Profile via our client portal (Time To Pet). Completing this profile is mandatory before any in-person meeting.
Action: Complete all essential details about your pets' routines, medical history, and unique personalities. You must also upload your pet's current Rabies Vaccination Proof (Per T&Cs).
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Once your profile is 100% complete and verified by our team, we will schedule your complimentary M&G. No M&G will be scheduled without a complete, verified profile.
Purpose: To physically meet your pet(s), confirm access, and walk through the routine details you provided in the profile.
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Following a successful Meet & Greet, you can secure your first service.
Action: Pay for your service through the Time To Pet portal to instantly confirm your reservation.
Ready to get started?
Your journey to exceptional pet care begins with our Initial Inquiry Form below.
Please note: Completion of this form does not guarantee service. This information allows us to confirm service area, availability, and alignment with our company policies.
