Services
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Dog Walking
Give your dog some exercise with a stroll around your neighborhood - ideal for busy days and energetic dogs.
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Pet Sitting
Essential care for your pets while you're away! Our sitters play, feed, and attend to your pet's needs at your home.
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Overnight Pet Care
Give your pets personalized care and company at home while you're traveling.
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Pet Photography
Get stunning photos of your pets! We make memories last forever.
What Our Clients Say
Currently Serving
Best Friends Pet Services proudly serves pet owners in the following San Diego County communities, California, offering premium pet sitting and dog walking experiences:
La Mesa, CA
Casa De Oro-Mount Helix, CA
Spring Valley, CA
Jamul, CA
Our service areas are generally within our primary operating region and adjacent communities. If you’re located nearby and unsure if we serve your specific address, please don’t hesitate to contact us for confirmation!
Get Started with
Best Friends Pet Services!
For the safety and security of all our clients and their pets, we use a two-step verification process to screen all new inquiries.
We're excited to welcome you and your furry family to the Best Friends Pet Services pack!
To ensure we're the perfect fit for your pet care needs, please follow these simple steps:
Step 1: Tell Us About Your Location & Pet Care Needs
Start by completing our quick Initial Inquiry Form below. This form asks for your zip code to confirm you're within our service area, and helps us understand your general pet care request.
Step 2: Complete Your Comprehensive Client & Pet Profile
Once we've reviewed your Initial Inquiry, if your location is within our service area, we'll send you a link to our secure online Client & Pet Profile via our client portal (Time To Pet).
This detailed form allows us to gather all the essential information about your household, your pets' unique personalities, routines, medical history, emergency contacts, and more. Completing this fully helps us tailor our care perfectly and prepares us for our Meet & Greet.
Step 3: Complimentary Meet & Greet
After your comprehensive profile is complete, we'll schedule a complimentary Meet & Greet at your home. This is a crucial step for us to meet you and all your beloved pet(s) in person, confirm and expand upon the details provided in your profile, familiarize ourselves with your home's layout, locate essential supplies, and truly begin building a bond with your pet(s). It also gives us the opportunity to ensure we're the perfect match for your pet’s care, and that you feel completely comfortable with us.
Step 4: Confirm Booking & Relax!
Once we've had our Meet & Greet and all agreements are in place, you'll be ready to book future services with ease through your client portal!
❤︎ ❤︎ ❤︎ ❤︎ ❤︎
Ready to get started?
Your journey to exceptional pet care begins with our Initial Inquiry Form below. Provide a few quick details about your location and pet care request. Once we confirm we can serve you, we'll send you a link to complete your comprehensive pet profile – crucial information that prepares us for your personal Meet & Greet.
Initial Inquiry Form
FAQs
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Our process begins with a quick Initial Inquiry Form on our website (Step 1 of our process) to ensure we serve your area and align with your needs. If your inquiry meets our initial requirements, you'll then complete a secure, detailed client and pet profile through our client portal. Once that's done, we'll schedule a complimentary Meet & Greet at your home to finalize details and meet your beloved pet(s)! You can find all the details and begin the process on our Get Started page.
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We primarily serve La Mesa, California, and surrounding communities. Please contact us if you're slightly outside this area to see if we can accommodate your needs.
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After you submit the Initial Inquiry Form, we will review your information to confirm that your location is within our service area and that your request aligns with our services. If your inquiry meets our initial requirements, you will receive a personalized email from us with a link to our secure client portal, Time To Pet. The next step is to complete your comprehensive client and pet profile in the portal (Step 2 of our process), which is essential before we can schedule our complimentary Meet & Greet.
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A Meet and Greet is a complimentary initial consultation (Step 3 of our process) where we come to your home to meet you and your pet(s). This is a crucial step for us to review the details you've provided in your client portal profile, get to know your pet's personality and needs firsthand, familiarize ourselves with your home, and ensure we're the perfect match for your pet's care. It's required for all new clients utilizing our dog walking, drop-in pet sitting visits, or overnight pet care to ensure a smooth and personalized care experience.
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Our Initial Inquiry Form is a quick way for us to confirm we can serve you and your pet's basic needs. The detailed profile, which is part of Step 2 of our onboarding process, is the crucial next step. It allows us to gather all essential emergency and contact information in one secure place. This ensures that we can quickly reach you, your designated contacts, or your veterinarian in the event of an emergency. We will also review this crucial information together during our Meet & Greet (Step 3 of our process) to ensure complete accuracy and to prepare fully for your pet's care. This is a critical step in providing the safest care possible and demonstrates our commitment to your pet's well-being.
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No, the Meet & Greet is complimentary. We do not require any payment until after our Meet & Greet, when all agreements are in place and you are ready to book your first service.
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Yes, absolutely. We take the security of your personal and pet information very seriously throughout our entire onboarding process.
The information submitted through our website's inquiry form is protected by industry-standard SSL encryption. For your detailed client profile, we use a secure client portal called Time To Pet. This system is specifically designed for pet care professionals and uses robust security measures to ensure your data is always protected and confidential.
Getting Started & Onboarding
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We offer a comprehensive range of pet care services, including dog walking, drop-in pet sitting visits, overnight in-home pet care, and professional pet photography. We cater to dogs, cats, and various small animals like birds, rabbits, and guinea pigs.
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Our "Mail & Newspaper Retrieval" service simply includes bringing in your mail, newspapers, and any packages (under 50 lbs.) from your doorstep and placing them in a visible, designated spot inside your home.
It's crucial to understand that our role as pet sitters is focused solely on the care of your beloved pets and the basic security of your home. We are not responsible for, nor will we perform, administrative tasks such as opening, sorting, scanning, or sending out personal correspondence, bills, or any other mail. Handling clients' private and sensitive documents is outside the scope of professional pet sitting and our service agreement. Our primary focus is, and always will be, providing dedicated and loving care for your pets.
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For your dog's safety and our peace of mind, all walks are done on-leash unless specifically discussed, and only in securely fenced, private areas with prior client permission and understanding of potential risks.
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While we strive to walk dogs from the same household concurrently, the safety and individual needs of each pet are our top priority. If dogs cannot be safely and effectively walked together due to temperament, leash skills, reactivity, or requiring individual attention (e.g., very young puppies), we will conduct separate walks. Each separate walk will then be charged as a base service fee.
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We strive to have consistent caregivers for your pets whenever possible. As a small, dedicated business, you can often expect the same familiar face. In the rare event of illness, vacation, or unforeseen circumstances, a trusted and equally qualified backup caregiver will be assigned, and you will be notified in advance.
Services & Care Details
Safety, Trust & Professionalism
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Your pet's safety and your home's security are the highest priorities. That's why I've invested in being background-checked and certified, with checks updated periodically, maintain comprehensive pet sitter liability insurance, and am a member of professional organizations like Pet Sitters International (PSI). I treat every client's home and pet with the utmost respect and care, just as I would my own. My credentials provide that layer of security and professionalism.
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Yes, Best Friends Pet Services is a licensed business in the city of La Mesa, CA.
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Yes, Best Friends Pet Services is fully insured through a comprehensive commercial general liability policy. This robust insurance covers accidental damage to your home and belongings, as well as care for your pets, providing you with peace of mind. While "bonding" typically refers to coverage for employee dishonesty, our policy offers equivalent protection against various incidents. We are happy to provide proof of insurance upon request.
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In case of a pet emergency, we will immediately contact you and your designated emergency contact. We will transport your pet to your preferred veterinarian or the nearest emergency animal hospital if necessary. Our priority is always your pet's well-being.
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Absolutely. We understand every pet is an individual, and their unique personality and needs are our top priority. That's why our complimentary consultation (Meet and Greet) is so important. During this meeting, we'll discuss any special needs (like senior care or chronic conditions), anxiety, or behavioral considerations (such as shyness or reactivity) in detail.
My American Red Cross Cat and Dog First Aid certification, combined with extensive experience, means I'm well-prepared to handle diverse situations and will meticulously follow your specific care instructions. Your pet's comfort and safety are always paramount, and I'll tailor my approach to ensure they feel secure, happy, and well-cared for.
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For the safety of your pet, our sitters, and anyone interacting with your pet, we do not accept pets with a history of aggression towards humans or other animals. This includes biting, snapping, growling, lunging, or other behaviors intended to cause harm or fear. During our complimentary consultation (Meet and Greet), we will assess your pet's behavior. If we observe aggressive tendencies that pose a risk, we reserve the right to decline service. We are happy to provide referrals to qualified professional trainers or boarders who specialize in behavior modification.
Special Pet Needs & Behavior
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We recommend booking as far in advance as possible, especially for holiday periods and peak seasons.
For New Clients: We recommend contacting us at least 1 week before the start of services you require. This allows ample time to complete our two-step onboarding process (Initial Inquiry and detailed client profile) and schedule your complimentary Meet & Greet, ensuring we're fully prepared for your pet's care.
For Existing Clients: For regular dog walking or recurring pet sitting, we suggest setting up a consistent schedule. For occasional services or pet photography, 2-3 days notice is usually sufficient, but we will do our best to accommodate last-minute requests.
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Availability for overnight pet care is limited due to existing commitments that ensure I can provide the highest level of focused care for all the pets I serve. I'd be happy to discuss your specific needs to see if it aligns with my current schedule.
Booking & Availability
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It's true that pet care services can vary widely in price. When you choose Best Friends Pet Services, you're investing in professional, reliable, and qualified care that provides significant peace of mind. My rates reflect the security of being fully insured through a comprehensive commercial general liability policy. This policy offers robust protection for your home and pet, covering a wide range of unforeseen incidents, which provides an essential layer of security.
Beyond that, my professional certifications, including Pet First Aid, and the genuine dedication I put into every visit, set us apart. Unlike a hobbyist, I operate as a professional business committed to the highest standards of animal care and client service. This level of professionalism ensures your pet's safety, happiness, and your home's security while you're away.
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Puppies under one year of age require specialized care and attention, including more frequent potty breaks (day and night), dedicated training reinforcement, and increased supervision to ensure their safety and well-being. Our 'Puppy Care Add-On' ensures your young furry friend receives the focused care they need to thrive.
Pricing & Payments
Questions?
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